Lampa

Privacy Policy

Last revision date: 17.09.2025.
Effective date: 17.09.2025.

This Privacy Policy describes how Lampa Studio, with headquarters at Hasana Brkića 45, JIB: 4201632670001, and data protection email: privacy@lampa.ba (hereinafter: “We”, “Our Company”), collects, uses, and protects your personal data when you use our website or services (hereinafter: “Service”).

By accessing or using our Service, you agree to the collection and processing of your data in accordance with this Privacy Policy. If you do not agree, please do not use our Service.

Which data we collect

We collect only the data necessary to provide our services:

  • Data you provide: through contact or request forms: name, email, phone number, message content.
  • Technical data: IP address, cookies, browser and device information, used for security purposes (reCAPTCHA) and visit analytics (Google Analytics – only with your consent).

Purpose of data processing

We use your data exclusively for:

  • processing your inquiries and requests for offers,
  • communication with clients,
  • analyzing visits to our website (only with your consent),
  • preventing abuse and spam via Google reCAPTCHA.

If we intend to use the data for other purposes, we will first request your consent.

Data sharing

Your personal data will not be sold or disclosed to third parties without your consent, except in the following cases:

  • Email service providers or CRM systems,
  • IT and hosting providers that ensure technical support,
  • Google Analytics (only with your consent),
  • OpenStreetMap servers for map display purposes.

All third parties we cooperate with are required to use your data only for the purpose for which it was provided and not to retain it longer than necessary.

Data retention

  • Data from contact forms is stored only as long as necessary to process your request or maintain communication.
  • Analytics data is retained until you withdraw your consent.

Your rights

In accordance with the Law on Personal Data Protection of BiH and the GDPR, you have the right to:

  • request access to your data,
  • rectify or delete your data,
  • restrict processing,
  • withdraw your consent,
  • object to processing,
  • request the transfer of your data to another controller.

To exercise these rights, you can contact us at: privacy@lampa.ba.

Cookies and similar technologies

Our website uses cookies and similar technologies to improve functionality and analytics. For more information, please see our Cookie Policy.

Data security

Your security is important to us. We implement appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access. However, please note that no system of data transmission over the Internet or method of electronic storage is 100% secure.

Third parties and links

Our website may contain links to other websites that are not under our control. This Privacy Policy does not apply to those websites, and we advise you to always read the privacy policy of each website you visit.

Policy changes

We reserve the right to modify this Privacy Policy. All changes will be published on this page, and the new version will take effect 30 days after publication. We recommend that you review this page periodically.

Data protection contact

If you have any questions or complaints regarding the processing of your personal data, you can contact us at privacy@lampa.ba.